Privacy Policy

At Peroz, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information while ensuring transparency and control over your data.

Introduction

Peroz provides an appointment booking platform for barbers and clients worldwide. We are committed to safeguarding your privacy and protecting your personal information in compliance with all relevant laws and regulations.

By using the Peroz app, you agree to the practices described in this Privacy Policy. If you have questions or wish to manage your preferences, please contact us at hi@peroz.ca.

Information We Collect

Personal Information You Provide

• Creating an account (e.g., name, email address, phone number, and password).
• Booking or managing appointments.
• Registering your barbering services.
• Communicating with us for support or inquiries.

Automatic Data Collection

• Device information (e.g., device type, operating system, and browser).
• IP address and location (with your consent).
• Usage data, including interaction with app features and services.

How We Use Your Information

Your data is used to:

1. Provide and improve our services.
2. Facilitate appointment scheduling and notifications.
3. Communicate updates, offers, or service announcements.
4. Ensure security and prevent fraud.
5. Comply with legal obligations.

We do not sell your personal data to third parties. Data sharing is limited to trusted partners or service providers necessary to operate the app, such as payment processors and notification systems. Additionally, payment information will never be saved in the Peroz application or website.

Sharing Your Information

We may share your data with:

• Service Providers: To facilitate app functionality (e.g., payment gateways or SMS services).
• Barbers or Clients: To ensure smooth communication and appointment management.
• Legal Authorities: If required to comply with applicable laws or to protect rights and safety.

Marketing and Communication

We may send you updates or promotional offers, but only if you have opted in when creating an account. You can opt out by deleting your account.

Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Storage and Retention

• Your data is stored securely on servers located in Austin, Texas.
• We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Salon Business Data, Subscriptions & Public Visibility

When a salon signs up to Peroz, certain business information — such as the salon name, address, services, pricing, opening hours, images, staff names, and client ratings/reviews — is public-facing data. It is displayed in the Peroz client app and on our website so that clients can discover the salon and book appointments.

This public visibility is independent of the salon's subscription status. If a salon's free trial ends, or its subscription lapses or is not renewed, the salon's public profile will continue to be displayed in the client app and website. Only certain features are affected by an inactive subscription — namely, eligibility for "Featured" placement and the ability to accept new bookings, which are disabled until the salon has an active trial or subscription.

Salon business data will continue to be shown publicly until the salon owner chooses to permanently delete their business account from the Settings section of the Peroz Business (salon) app. Deleting the account is permanent and will remove the salon's profile, services, staff records, and appointment history from public view and from our systems. If a salon owner is unable to access the app and would like their business information removed, they can request this by emailing hi@peroz.ca.

Your Rights

You have the right to:

• Access your personal data and receive a copy.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• Opt out of marketing communications.

To exercise these rights, contact us at hi@peroz.co.

Cookies and Tracking Technologies

Peroz may use cookies and similar technologies to enhance your experience. These files help us understand user behavior and improve functionality. You can manage cookie preferences through your device settings.

Links to Third-Party Websites

The Peroz app may contain links to third-party services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on the Peroz app, and significant changes will be communicated via email. Your continued use of our services constitutes acceptance of the revised policy.